Business phone system

Tone is our phone system — softphone, unified inbox for calls and texts, and all the routing your business needs. Provisioned, configured, and managed by us, so you never touch a carrier portal.

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~40% of inbound leads were being missed before a real phone system was in place (founder’s own family business)
call volume after the system and ads came online
24/7 calls and texts routed, logged, and surfaced in one inbox

What you get

Unified Inbox

Calls, texts, and voicemails for every number in one place. Threaded by contact. Searchable. Assignable to teammates.

Softphone + Mobile

Ring on desktop and mobile at the same time. Answer from anywhere. No desk phones required — though we can set those up too.

Call Routing & IVR

Route by time of day, team, or menu. Ring groups. Fallback numbers. Voicemail if no one picks up — so calls never drop.

SMS + MMS

Send and receive texts from your business number. Broadcast to opted-in lists. STOP/HELP handling built in.

Voicemail Transcription

Every voicemail transcribed and indexed in the inbox. Skim a day’s worth in minutes instead of listening to each one.

CRM + Workflow Integration

Inbound calls create or update CRM records. Missed calls trigger follow-up automations. Calls log themselves.

Tone unified inbox with an open SMS conversation thread
Unified inbox — calls and texts threaded by contact

Why it beats a generic VoIP plan

We set it up Number porting, routing, voicemail, recordings, compliance — all handled. No admin console to learn.
Built into your workflows Calls and texts don’t live in a silo — they trigger automations and update your CRM in real time.
One monthly number, not a stack of tools Phone + inbox + automation, one vendor, one invoice. No more glue between OpenPhone, Zapier, and your CRM.

How it works

1

Port or provision a number

Keep your existing number or pick a new one. We handle the carrier paperwork and compliance registration.

2

We configure routing + inbox

Ring groups, after-hours handling, voicemail, SMS lists, and CRM links. Tested before it goes live.

3

Your team just uses it

Open the app, answer calls, read texts, check voicemails. We handle everything behind the scenes.

Stop missing calls

Book a 20-minute discovery call. We’ll look at your current phone setup and plan a migration that doesn’t lose a single call.